HairByEster Education — Privacy Policy

Effective Date: 2025

HairByEster Education (“HBE,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, enroll in any class, purchase any product, or interact with our Education Services.

By using our website or participating in our programs, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Professional information (e.g., salon name, experience level)

  • Payment-related details (processed through secure third-party providers)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Cookies and tracking data

  • Pages visited, time spent, and other usage analytics

1.3 Payment Information

All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal, Shopify, etc.).
We do not store full credit card numbers or banking information.

1.4 Education-Related Data

When you enroll in an Education Service, we may collect:

  • Attendance records

  • Course progress

  • Login credentials (hashed)

  • Engagement with training modules

  • Communications with instructors or support

2. How We Use Your Information

We use your information to:

  • Process transactions and class registrations

  • Provide access to courses, digital materials, and educational portals

  • Deliver customer service and respond to inquiries

  • Improve our programs, website experience, and offerings

  • Send updates, marketing, and promotional materials (you may opt out anytime)

  • Comply with legal or regulatory obligations

We do not sell your personal information.

3. Sharing of Information

We may share your information with trusted third parties who assist in operating our website or providing services, including:

  • Payment processors

  • Email service providers

  • Course hosting platforms

  • Scheduling/booking systems

  • Analytics providers

  • Legal or regulatory authorities (if required)

All third parties are required to protect your data and use it only for the purpose for which it was shared.

We do not sell or rent your information to third-party marketers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Analyze usage

  • Personalize user experience

  • Deliver relevant marketing ads

You may disable cookies through your browser settings, but some site features may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Deliver the services you purchased

  • Meet legal, tax, and business reporting requirements

  • Maintain student records for internal purposes

Once no longer needed, data may be securely deleted or anonymized.

6. Protection of Your Information

We implement reasonable security measures to protect your personal information, including:

  • Encrypted data transmission (SSL)

  • Restricted access to sensitive information

  • Secure third-party payment processing

  • Regular system monitoring

However, no method of transmission over the internet is 100% secure. You acknowledge that you use the website at your own risk.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold

  • Request corrections or updates

  • Request deletion of your information (in certain circumstances)

  • Opt out of marketing emails

  • Disable cookies

  • Withdraw consent for data use

Requests can be submitted to [insert email].

8. Children's Privacy

Our services are intended for adults (18+).
We do not knowingly collect personal information from children under 13.
If we learn such data was collected, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies independently.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Revisions will be posted on this page with an updated effective date.
Continued use of our website or services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy or your data:

HairByEster Education
Email: [insert email]
Website: [insert website]